National Australia Bank experienced an outage of its mobile and online banking services, with services later restored.

What it means

National Australia Bank (NAB) experienced a widespread digital outage on September 23, 2026, affecting its mobile app, internet banking, phone services, and the NAB Trade platform. The bank acknowledged the issue and has since restored most services, with the disruption lasting several hours and leaving customers unable to access accounts or make payments.

Accuracy & sourcesSourced

The claim is solid, reported by multiple reputable Australian news outlets (ABC News, news.com.au, Nine) and confirmed by NAB's own social media statement. The reporting sits close to the primary source—NAB's acknowledgment—and the outage is well-documented across several independent sources.

How new

Genuinely new: the outage occurred on September 23, 2026, and the reporting is from the same day, within hours of the event.

Go deeper

• SmartCompany — first to publish